FAQ

We deliver our gift hamper boxes from our business premises in Waikiki, Western Australia to addresses in Mandurah Rockingham and surrounding suburbs.

When placing your order, you have the freedom to select your preferred delivery option from the available choices. Same day orders will not be processed without our prior consent. Please contact us to arrange a Same Day Delivery. ​​ During peak periods, such as Valentine's Day, Mothers Day, Christmas, orders may experience slight delays due to high volumes and delivery times cannot be guaranteed, however every reasonable effort is made to deliver your hampers on time, everytime.

Monday - Friday: We delivery Monday to Friday between 9am and 5pm Saturday: We deliver Saturday between 10am and 2pm Please note that delivery times may vary during peak periods, and outer-regional areas may experience slightly longer delivery times. Delivery Confirmation: You will receive confirmation of your delivery selection via email.

Our gift hamper include items which can NOT be left outside in the elements. If no one is home to receive the gift, orders will be taken back to Salty Saturn Goodness until we can make contact with the sender or recipient. ​ Special Instructions: Should you have any special delivery instructions or requirements, please specify them during checkout. We'll make every effort to accommodate your preferences.

For any questions or concerns regarding your delivery, our team is here to assist you. Reach out to us at saltysaturngoodness@outlook.com. ​ By ordering from Salty Saturn Goodness, you're empowered to choose the delivery option that best suits your schedule and preferences. Thank you for entrusting us with your gifting needs. We're committed to ensuring your delivery experience is smooth and satisfactory.

We love creating new and different gift hampers! Please get in touch and let our friendly team help you with a custom gift hamper box you'll LOVE!

Our delivery charges are industry standard and allocated as follows: ROCKINGHAM - $9.95 MANDURAH - $14.95

We want you to enjoy your Salty Saturn Goodness experience! Every effort is made by our passionate team to deliver a beautiful gift as ordered. Exchanges or refunds will be assessed per order, provided that items are in salable condition and contact is made within 48hours of delivery. If you have any questions or concerns please contact us as soon as possible.

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to share services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; e-mail address; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, reviews, recommendations. ​We collect such Non-personal and Personal Information for the following purposes: To provide and operate the Services; To provide our Users with ongoing customer assistance and technical support; To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; To comply with any applicable laws and regulations. ​When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. ​All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. ​If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at saltysaturngoodness@outlook.com

We pride ourselves on developing lasting relationships with our corporate and local business clients. For more information on creating a custom corporate hamper and agreement with us at Salty Saturn Goodness, please contact us via the link below and our friendly team will be in touch.

Australian Alcohol Policy At Salty Saturn Goodness we are committed to the responsible sale of gift hampers including alcohol. It is an offence to supply alcohol to or obtain alcohol on behalf of a person under the age of 18 years. If purchasing a gift hamper containing alcohol, you confirm that both the purchaser and recipient are over the age of 18 years. It is a legal requirement that the person placing the order is over the age of 18 and the person receiving the delivery is over the age of 18. The Shipping address must also be different than the billing address. An Australian liquor licence is not required to sell alcohol including in our gift hampers. ​A liquor licence is not required to sell alcohol that is included in the sale of flowers or food designed to be delivered as a genuine gift to a person, such as a gift basket or bouquet of flowers. the alcohol included in the gift must be purchased from a retail liquor outlet. two litres is the maximum volume of alcohol permitted in each gift. the gift must be packaged and presented in such a manner that it would be taken to be a gift. the gift can only be delivered to another adult who is not the purchaser. the gift cannot be delivered to a person at the location where the gift was purchased. gifts must be delivered between the hours of 7am to 7pm. This means that alcohol can only be purchased as an addon to a hamper they can not be purchased individually. All hampers containing alcohol have to be signed for by an adult upon delivery.